At Journeytickethub, we are committed to providing clear and transparent information regarding cancellations and refunds. We understand that plans can change unexpectedly, so we want to ensure you know our policies before booking.

Cancellation Policy

Within 24 Hours of Booking: If you cancel your reservation within 24 hours of booking, you’ll receive a full refund with no cancellation fee. This flexibility allows you to adjust your plans without any hassle.

After 24 Hours of Booking: Cancellations made after the 24-hour window will follow the airline’s specific policies. As Journeytickethub is a third-party service, we adhere to the airline’s terms regarding cancellations and refunds. A full refund is not guaranteed and will depend on the airline’s conditions.

How to Cancel: To cancel your booking, please contact our customer service team by phone. Cancellations via email cannot be processed. Calling directly ensures timely assistance.

No-Show Policy: If you miss your flight without prior cancellation, no refunds or fee waivers will be issued. Arriving on time is essential to maintaining the value of your ticket.

Refund Policy

Refund Process: As a third-party booking service, we process refunds according to the airline’s policies. Journeytickethub does not issue refunds directly but will assist you in working with the airline to complete the process.

Refund Timing: Refunds are generally processed within 10-15 business days. However, depending on your bank, it may take a few extra days to reflect in your account. In rare cases, the process may extend to 60-90 days.

Payment Method: Refunds will be credited to the same account used for the original payment. We cannot issue refunds to alternate accounts or payment methods.

Service Fees: Our service fees are non-refundable unless you cancel within 2 hours of booking. Please review all terms carefully to avoid any unexpected charges.

By booking with Journeytickethub, you agree to these cancellation and refund policies. For more information or assistance, please contact our customer service team or review our full policies online. We're here to ensure a smooth travel experience.